For instance, a live operator to connect the calls can save you a lot of time and hassle. If there are problems connecting or with the audio or video feed, there is someone that can fix the problem without you having to cancel an important meeting.

Audio and video quality are huge items to consider. The better your audio and/or video feed will be the difference between a successful meeting or a miserable one.

The ability to set up a conference call meeting on the fly is another important option to consider. It is very convenient to be able to call a meeting wheneve3r you think one is needed VS using a conference calling service that only allows you a set schedule you give them each month.

The bottom line is this; Decide what your needs are. Decide which meetings can be held online VS being there in person. Once you establish your needs, then shop around and look at the various options that are available from conference call providers, before you make your decision.